Gifts Austin Property Management Can Give Tenants

If you are looking for a way to keep your tenants happy and renew their lease agreements, then you need to look at the service your Texas property management company is providing them with. Many investors don't realize just how much weight the services provided by their managers has on their tenants. The truth is that the Austin, TX property management companies you affiliate yourself with have the ability to make or break your business. And, if you provide your own services, then you assume this responsibility (and risk) on yourself.

Why are the services your Austin apartment management company provides so important? These services are often what separates your rental properties from others. Yes, the condition of your rentals is important, but when it comes down to the rent and location, there are probably other investors in the area with very similar properties. Therefore, to stand out from the rest, you have to have excellent service. One of the ways to impress your tenants is to do something many Austin, TX property management companies don't do: give your tenants gifts.

What kinds of gifts can you give to your tenants to show how much you value and care for them?

• Light Bulbs, Batteries, Filters, etc. - If your Texas property management company expects tenants to take care of replacing their own light bulbs, batteries for smoke detectors and air conditioning filters then you aren't alone. Therefore, surprise your tenants by bringing them new light bulb, batteries, filters and any other small item that may be needed for their rental when your managers conduct the twice-a-year routine inspection.
  
  
• Discounts for Birthdays - Now, if you really want to stand out from any other Austin apartment management company, remember your tenants' birthdays. Not only should you remember their birthdays, but help them celebrate by offering a small discount off the rent for their birthday month. For instance, maybe $10 or $20 off. This is just a small way you can show your tenants how much you value them and you only have to do it once a year!
  
  
• Tenant Referral Rewards - It doesn't matter how many gifts your Austin property management professionals give to tenants, you will still have some vacancies every now and then (although vacancies will be reduced). When this happens provide your current tenants with a way to receive a discount on one or two month's rent. Let them know that if they refer a tenant to you then you'll give them a 10% discount on their rent for two months, or whatever you think is appropriate.